I was delighted to have my work on emotion validation and its benefits for the workplace in the hospitality recruitment website, Hosco. Rasksha asked me “what do you think the most valuable leadership skill is today”, and “effective validation” was my response. The qualifier, of course, is that it is just one skill amongst many, and really, effective leadership involves behavioral flexibility apart from any one skill. But validation is one that is often ignored, and one perhaps especially lacking in many workplaces, with notably pernicious effects.
Check out the interview and accompanying article, beautifully written by Raksha Daryanani!